Mohamed Ahmed Saad

Mohamed Ahmed Saad

IT White Glove, Procurement and Assets Manager

Staybridge Suites, Business Bay, Dubaihttps://linkedin.com/in/mohamedahmedsaad

Profile summary

Procurement and IT Management Professional with over 6 years of experience in strategic sourcing, supplier management, and procurement transformation. Skilled in optimizing costs, leading cross-functional teams, and implementing digital procurement systems such as Microsoft Dynamics 365. Proven record in driving compliance, enhancing supplier performance, and achieving measurable business results across multinational projects.

Career highlights

Vendor Base Reduction Program: Delivered a supplier consolidation program that reduced the vendor base by 15% and improved SLA compliance at Microsoft Global.

Campus-Wide IT Procurement Program: Delivered a campus-wide IT procurement program sourcing 500+ assets and implementing a unified cloud ecosystem at The European Universities in Egypt.

Key skills

Skills
Procurement Strategy & Supplier ManagementStrategic Sourcing & Cost OptimizationERP Systems (Microsoft Dynamics 365)Risk Management & GovernanceSupplier Database & AnalyticsIT Procurement OperationsLeadership & Stakeholder EngagementCommunication & CollaborationProblem Solving & Decision MakingAnalytical ThinkingAdaptability & Time ManagementContinuous Improvement MindsetContract Negotiation & Management (AI-Powered)Cloud Procurement & OptimizationSaaS License ManagementIT Asset Disposition (ITAD) & SustainabilityCybersecurity Risk Management (Vendor Security)

Professional experience

IT White Glove, Procurement and Assets ManagerSep 2022 - Present
Microsoft Global | Cairo, Egypt

• Leading strategic sourcing initiatives aligned with Microsoft’s global procurement framework. • Managing supplier negotiations, performance monitoring (KPIs & SLAs), and risk assessments. • Coordinating procurement operations across Egypt, UAE, and Saudi Arabia. • Streamlining governance processes and enhanced procurement reporting using Dynamics 365. • Delivering supplier consolidation program reducing vendor base by 15% and improved SLA compliance. • Designing Total Cost of Ownership (TCO) model achieving 12% cost savings in IT asset procurement. • Implementing digital procurement dashboards integrated with Dynamics 365 for improved transparency.

  • Leading strategic sourcing initiatives aligned with Microsoft’s global procurement framework.
  • Managing supplier negotiations, performance monitoring (KPIs & SLAs), and risk assessments.
  • Coordinating procurement operations across Egypt, UAE, and Saudi Arabia.
  • Streamlining governance processes and enhanced procurement reporting using Dynamics 365.
  • Delivering supplier consolidation program reducing vendor base by 15% and improved SLA compliance.
IT Support ManagerSep 2021 - Sep 2022
The European Universities in Egypt | Cairo, Egypt

• Managed IT procurement, licensing, and asset management for students and staff. • Established supplier database and optimized vendor management processes. • Oversaw deployment of enterprise and cloud-based software platforms. • Delivered a campus-wide IT procurement program sourcing 500+ assets and implementing a unified cloud ecosystem. • Reduced procurement cycle times by 20% by streamlining supplier onboarding.

  • Managed IT procurement, licensing, and asset management for students and staff.
  • Established supplier database and optimized vendor management processes.
  • Oversaw deployment of enterprise and cloud-based software platforms.
  • Delivered a campus-wide IT procurement program sourcing 500+ assets and implementing a unified cloud ecosystem.
  • Reduced procurement cycle times by 20% by streamlining supplier onboarding.
Technical Support Specialist – PowerEdgeAug 2019 - Aug 2021
Dell EMC | Cairo, Egypt

• Supported enterprise clients across Europe on high-severity server issues. • Coordinated with suppliers and internal teams for rapid replacement and resolution. • Maintained compliance with SLA commitments in mission-critical environments. • Achieved 98% SLA compliance and improved customer satisfaction through proactive issue resolution.

  • Supported enterprise clients across Europe on high-severity server issues.
  • Coordinated with suppliers and internal teams for rapid replacement and resolution.
  • Maintained compliance with SLA commitments in mission-critical environments.
  • Achieved 98% SLA compliance and improved customer satisfaction through proactive issue resolution.
Network Services Operations ManagerSep 2018 - Jul 2019
Orange Egypt | Cairo, Egypt

• Oversaw operations of internet, IPTV, and IP phone services across residential compounds. • Managed procurement and supplier relationships for IT and telecom infrastructure. • Ensured data center readiness and customer satisfaction during installations. • Delivered telecom infrastructure procurement project sourcing equipment on time and within budget.

  • Oversaw operations of internet, IPTV, and IP phone services across residential compounds.
  • Managed procurement and supplier relationships for IT and telecom infrastructure.
  • Ensured data center readiness and customer satisfaction during installations.
  • Delivered telecom infrastructure procurement project sourcing equipment on time and within budget.

Education

Bachelor's Degree, Electronics and Communication EngineeringJan 2018
The American University in Cairo (AUC)
High School or equivalentJan 2000
Masr 2000 School